1. Information We Collect
New Home Advantage collects information you voluntarily provide through our website and forms, including:
- Name and contact information (email address and phone number)
- Credit score range
- Financial information you choose to share through our inquiry forms
- Home preferences and location interests
- Website usage data and analytics
We collect this information to better understand your home-buying needs and match you with appropriate properties and programs.
2. How We Use Your Information
Your information is used for the following purposes:
- Matching you with available new homes that fit your criteria
- Contacting you about home buying programs and opportunities
- Providing advisory services and guidance
- Improving our website and service offerings
- Responding to inquiries and customer support requests
We process your information only to facilitate your home purchase journey and improve your experience with New Home Advantage.
3. Information Sharing
Your information is shared only when necessary to facilitate your home purchase:
- We share your information with our builder partners to help match you with available homes
- We share with the builder's affiliated mortgage lender only to process financing applications you request
- Your information is NEVER sold to third parties
- Your information is NEVER used for marketing by anyone other than New Home Advantage
All information sharing is limited to what is necessary to help you find and purchase your new home.
4. SMS/Text Messaging Communications
New Home Advantage Realty, LLC offers SMS/text messaging to individuals who voluntarily provide their mobile phone number and expressly opt in through our website contact form. This section describes how our text messaging program works and how we handle the information associated with it.
- How you opt in: You opt in by submitting your mobile number through our website contact form and checking the consent box agreeing to receive text messages from New Home Advantage Realty, LLC. Consent is not a condition of purchasing any property, product, or service.
- Types of messages: Messages may include responses to your inquiries, home and program information you requested, appointment scheduling and reminders, and follow-up communications related to your home-buying journey.
- Message frequency: Message frequency varies based on your interaction with us. You will only receive messages relevant to the inquiries and requests you submit.
- Message and data rates: Message and data rates may apply based on your mobile carrier plan.
- Opting out: You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at (239) 251-8008. After you reply STOP, you will no longer receive SMS messages from us.
No sharing of SMS opt-in information: No mobile information or SMS/text messaging opt-in consent will be shared, sold, rented, or otherwise disclosed to any third parties or affiliates for their marketing or promotional purposes under any circumstances. The phone numbers and consent you provide for text messaging are used solely by New Home Advantage Realty, LLC to communicate with you, and are never transferred to our builder partners, lender partners, or any other third party for marketing purposes.
5. Data Security
We take the security of your information seriously:
- All data transmitted through our website is protected by SSL encryption
- Form processing uses secure methods to prevent unauthorized access
- Access to your information is limited to authorized New Home Advantage advisors
- We maintain reasonable safeguards to protect against unauthorized access and misuse
While we implement industry-standard security measures, no online system is completely secure. We encourage you to protect your own passwords and personal information.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies for the following purposes:
- Website analytics to understand how visitors use our site
- Session management to keep you logged in during your visit
- Improving user experience and site performance
We do NOT use third-party advertising networks or external ad tracking on our website. You can disable cookies in your browser settings, though this may affect site functionality.
7. Your Rights
You have the following rights regarding your information:
- You may opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly
- You may request deletion of your personal information
- You may request access to the information we have collected about you
- You have the right to request corrections to inaccurate information
To exercise any of these rights, please contact us at info@newhomeadvantagerealty.com or (239) 251-8008.
8. Third-Party Links
Our website may contain links to builder websites, lender websites, and other third-party services. We are not responsible for the privacy practices of these external sites. Links to builder and lender sites are governed by their own privacy policies. We encourage you to review the privacy policies of any third-party websites before providing your information.
9. Children's Privacy
New Home Advantage's website and services are not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information and terminate the child's use of our services.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the date at the bottom of this page. Your continued use of our website following the posting of revised policy means that you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions about this privacy policy, your personal information, or our privacy practices, please contact us:
- Email: info@newhomeadvantagerealty.com
- Phone: (239) 251-8008